Terms & Conditions

Use of Our Website

The information provided on this website is intended to give visitors general information about C and C Electrical Services LLC, our electrical services, and ways to contact us. We make reasonable efforts to keep website information accurate and current, but service descriptions, availability, pricing, project timelines, and other information may change without notice.

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You agree to use this website only for lawful purposes and not to interfere with its operation, attempt unauthorized access, submit fraudulent information, or use the website in a manner that could damage our business, systems, or other users.

Electrical Services

C and C Electrical Services LLC provides residential, commercial, and industrial electrical services in Rockford, Illinois, and surrounding communities. Services may include electrical troubleshooting, lighting services, panel installation and upgrades, control wiring, solar panel services, EMF mitigation, wiring, repairs, installations, and other electrical work.



The specific services provided, project scope, materials, pricing, scheduling, and other requirements may vary depending on the property and project. Any estimate, proposal, work authorization, invoice, or other written agreement provided for a particular project may contain additional terms that apply to that project.

Estimates and Project Information

Requests submitted through our website or other communication channels do not automatically create a service agreement or guarantee that services will be performed.

Estimates and proposals are based on the information available at the time they are prepared. Actual project requirements may change after an inspection, diagnosis, or discovery of conditions that were not reasonably visible or known when the estimate was prepared.



Before work begins, customers may be required to approve the applicable estimate, proposal, work authorization, or other project documentation.

Scheduling and Appointments

Appointments are scheduled based on availability, project requirements, urgency, and other operational considerations. While we make reasonable efforts to arrive within agreed-upon timeframes, schedules may change because of emergencies, weather, material availability, unforeseen project conditions, or circumstances outside our reasonable control.



Customers are responsible for providing reasonable access to the property and informing us of relevant conditions that could affect the work.

Customer Responsibilities

Customers are responsible for providing accurate contact information, property information, and project details when requesting services.



Customers should also provide reasonable access to areas where electrical work is requested and disclose known conditions that could affect safety or the performance of the work.

Where required, customers are responsible for obtaining or authorizing access to the property and coordinating with landlords, property managers, tenants, or other parties with authority over the premises.

Payments

Payment terms, deposits, balances, accepted payment methods, and other financial requirements may be established through an estimate, proposal, invoice, work authorization, or other agreement relating to a specific project.



Customers agree to pay amounts properly due under the applicable project agreement or invoice. Additional charges may apply when the scope of work changes, additional materials or labor are required, or previously unknown conditions are discovered.

Website Content

We make reasonable efforts to provide useful and accurate information on our website. However, website content is provided for general informational purposes and may not reflect the exact requirements of a particular electrical project.



Information on the website should not be interpreted as a substitute for an on-site inspection, professional evaluation, project-specific estimate, or other assessment by a qualified electrical professional.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, mapping services, review websites, social media pages, or other external services.



C and C Electrical Services LLC does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms of use. Your use of third-party websites is subject to the terms and policies established by those third parties.

SMS and Mobile Messaging Terms

These SMS and mobile messaging terms apply to text messages sent by C and C Electrical Services LLC. If you provide your mobile telephone number and consent to receive text messages from C and C Electrical Services LLC, you agree to these terms.

Types and Purpose of Messages

Text messages from C and C Electrical Services LLC are conversational and service-related. They are sent in response to your inquiries and in connection with services you have requested. Depending on your interaction with us and the permissions you provide, we may send text messages related to:

• Estimate and quote requests
• Appointment scheduling, confirmations, and reminders
• Inspection or service updates
• Project updates and coordination
• Invoice or payment-related communications
• Follow-up regarding services you requested
• Customer support and responses to your questions
• Other service-related communications

C and C Electrical Services LLC does not send promotional, advertising, or marketing text messages under this messaging program.

Message Frequency

Message frequency varies and depends on your requests, appointments, projects, and account activity. Because these messages are conversational, most customers receive messages only while an estimate, appointment, or active project is in progress. You may receive several messages during an active service request and few or no messages at other times.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless plan. C and C Electrical Services LLC does not control charges imposed by your mobile carrier.

How to Opt Out

You can stop receiving text messages at any time by replying STOP to any message from us. After you send STOP, you will receive a confirmation message and will no longer receive text messages from C and C Electrical Services LLC unless you provide consent again.

Stopping text messages may not prevent us from contacting you through other appropriate methods when communication is necessary to provide services you have requested.

Getting Help

For help with text messaging, reply HELP to any message from us. You may also contact C and C Electrical Services LLC directly at 779-717-3629 or through the contact information provided on our website.

Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages.

Mobile Information and Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your consent to receive text messages is not required to purchase electrical services or to request an estimate. You may request services without agreeing to receive text messages.

Telephone and Email Communications

When you provide your telephone number or email address, we may use that information to respond to your inquiry, provide estimates, schedule appointments, communicate about projects, provide requested services, send invoices, or otherwise communicate regarding a business relationship with you.



Your communication preferences may be subject to applicable law and the specific consent you have provided.

Intellectual Property

Unless otherwise stated, the content appearing on this website, including text, graphics, logos, photographs, designs, and other materials, belongs to C and C Electrical Services LLC or is used with appropriate permission.



You may not reproduce, modify, distribute, publish, transmit, sell, or otherwise use website content for commercial purposes without prior written permission, except where permitted by applicable law.

Prohibited Activities

You agree not to:

• Use the website for unlawful purposes.
• Submit false, misleading, or fraudulent information.
• Attempt to gain unauthorized access to website systems.
• Introduce malicious software, code, or other harmful material.
• Interfere with the operation or security of the website.
• Copy or use website content without authorization.
• Use our communication systems to distribute spam, malicious content, or unauthorized solicitations.
  

Limitation of Liability

To the extent permitted by applicable law, C and C Electrical Services LLC is not responsible for losses resulting from your unauthorized use of the website, reliance on general website information without obtaining project-specific professional advice, interruptions to website availability, or issues caused by third-party websites or services.



Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Project-specific warranties, responsibilities, and limitations may also be established in the applicable estimate, proposal, contract, invoice, or other written agreement.

Force Majeure

C and C Electrical Services LLC will not be considered in breach of these Terms & Conditions for delays or failures caused by circumstances beyond our reasonable control. Such circumstances may include severe weather, natural disasters, utility interruptions, governmental actions, supply shortages, transportation problems, labor disruptions, emergencies, or other unforeseen events.

Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.



Our Privacy Policy also provides information regarding telephone, email, and text-message communications, including SMS opt-out and support instructions.

Changes to These Terms

C and C Electrical Services LLC may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices, technology, or applicable legal requirements.



When changes are made, the revised Terms & Conditions will be posted on this page with an updated effective date. Your continued use of the website or services after changes are posted constitutes acknowledgment of the updated terms to the extent permitted by law.

Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Governing Law

These Terms & Conditions will be governed by applicable laws of the State of Illinois, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Contact Us

If you have questions about these Terms & Conditions, our services, or our communications, please contact:

C and C Electrical Services LLC

Rockford, Illinois

779-717-3629

www.electricalservicesbycnc.com

By using our website, requesting an estimate, scheduling services, or otherwise engaging with C and C Electrical Services LLC, you acknowledge that you have read and understood these Terms & Conditions.