Terms & Conditions

Use of Our Website

The information provided on this website is intended to give visitors general information about Electrical Services by CNC, our electrical services, and ways to contact us. We make reasonable efforts to keep website information accurate and current, but service descriptions, availability, pricing, project timelines, and other information may change without notice.



You agree to use this website only for lawful purposes and not to interfere with its operation, attempt unauthorized access, submit fraudulent information, or use the website in a manner that could damage our business, systems, or other users.

Electrical Services

Electrical Services by CNC provides residential, commercial, and industrial electrical services in Rockford, Illinois, and surrounding communities. Services may include electrical troubleshooting, lighting services, panel installation and upgrades, control wiring, solar panel services, EMF mitigation, wiring, repairs, installations, and other electrical work.



The specific services provided, project scope, materials, pricing, scheduling, and other requirements may vary depending on the property and project. Any estimate, proposal, work authorization, invoice, or other written agreement provided for a particular project may contain additional terms that apply to that project.

Estimates and Project Information

Requests submitted through our website or other communication channels do not automatically create a service agreement or guarantee that services will be performed.



Estimates and proposals are based on the information available at the time they are prepared. Actual project requirements may change after an inspection, diagnosis, or discovery of conditions that were not reasonably visible or known when the estimate was prepared.

Before work begins, customers may be required to approve the applicable estimate, proposal, work authorization, or other project documentation.

Scheduling and Appointments

Appointments are scheduled based on availability, project requirements, urgency, and other operational considerations. While we make reasonable efforts to arrive within agreed-upon timeframes, schedules may change because of emergencies, weather, material availability, unforeseen project conditions, or circumstances outside our reasonable control.

Customers are responsible for providing reasonable access to the property and informing us of relevant conditions that could affect the work.

Customer Responsibilities

Customers are responsible for providing accurate contact information, property information, and project details when requesting services.



Customers should also provide reasonable access to areas where electrical work is requested and disclose known conditions that could affect safety or the performance of the work.

Where required, customers are responsible for obtaining or authorizing access to the property and coordinating with landlords, property managers, tenants, or other parties with authority over the premises.

Payments

Payment terms, deposits, balances, accepted payment methods, and other financial requirements may be established through an estimate, proposal, invoice, work authorization, or other agreement relating to a specific project.



Customers agree to pay amounts properly due under the applicable project agreement or invoice. Additional charges may apply when the scope of work changes, additional materials or labor are required, or previously unknown conditions are discovered.

Website Content

We make reasonable efforts to provide useful and accurate information on our website. However, website content is provided for general informational purposes and may not reflect the exact requirements of a particular electrical project.



Information on the website should not be interpreted as a substitute for an on-site inspection, professional evaluation, project-specific estimate, or other assessment by a qualified electrical professional.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, mapping services, review websites, social media pages, or other external services.



Electrical Services by CNC does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms of use. Your use of third-party websites is subject to the terms and policies established by those third parties.

SMS and Mobile Messaging Terms

If you provide your mobile telephone number and consent to receive text messages from Electrical Services by CNC, you agree to these SMS and mobile messaging terms.

Types and Purpose of Messages

Depending on your interaction with us and the permissions you provide, we may send text messages related to:

• Estimate and quote requests
• Appointment scheduling and reminders
• Inspection or service updates
• Project updates and coordination
• Invoice or payment-related communications
• Follow-up regarding services you requested
• Customer support and responses to your inquiries
• Other service-related communications

If you separately consent to receive promotional or marketing text messages, those messages may include information about our services, offers, or other business-related promotions. Consent to receive marketing text messages is not a condition of purchasing services.

Message Frequency

Message frequency may vary depending on your requests, appointments, projects, account activity, and communication preferences. Some customers may receive several messages during an active service request, while others may receive fewer messages.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless plan. Electrical Services by CNC does not control charges imposed by your mobile carrier.

How to Opt Out

You can stop receiving nonessential text messages at any time by replying STOP to a message from us. After you send STOP, you may receive a confirmation message, and you will no longer receive the applicable nonessential text messages unless you provide consent again.

Stopping text messages may not prevent us from contacting you through other appropriate methods when communication is necessary to provide services you have requested.

Getting Help

For assistance with text messaging, reply HELP to any message from us. You may also contact Electrical Services by CNC directly using the contact information provided on our website.



Mobile Information and Consent

We do not sell, rent, or share mobile telephone information, SMS opt-in data, or consent with third parties for their marketing or promotional purposes.

Your consent to receive text messages is not required to purchase electrical services. You may request services without agreeing to receive marketing text messages.

Telephone and Email Communications

When you provide your telephone number or email address, we may use that information to respond to your inquiry, provide estimates, schedule appointments, communicate about projects, provide requested services, send invoices, or otherwise communicate regarding a business relationship with you.



Your communication preferences may be subject to applicable law and the specific consent you have provided.

Intellectual Property

Unless otherwise stated, the content appearing on this website, including text, graphics, logos, photographs, designs, and other materials, belongs to Electrical Services by CNC or is used with appropriate permission.



You may not reproduce, modify, distribute, publish, transmit, sell, or otherwise use website content for commercial purposes without prior written permission, except where permitted by applicable law.

Prohibited Activities

You agree not to:

• Use the website for unlawful purposes.
• Submit false, misleading, or fraudulent information.
• Attempt to gain unauthorized access to website systems.
• Introduce malicious software, code, or other harmful material.
• Interfere with the operation or security of the website.
• Copy or use website content without authorization.
• Use our communication systems to distribute spam, malicious content, or unauthorized solicitations.
  

Limitation of Liability

To the extent permitted by applicable law, Electrical Services by CNC is not responsible for losses resulting from your unauthorized use of the website, reliance on general website information without obtaining project-specific professional advice, interruptions to website availability, or issues caused by third-party websites or services.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.



Project-specific warranties, responsibilities, and limitations may also be established in the applicable estimate, proposal, contract, invoice, or other written agreement.

Force Majeure

Electrical Services by CNC will not be considered in breach of these Terms & Conditions for delays or failures caused by circumstances beyond our reasonable control. Such circumstances may include severe weather, natural disasters, utility interruptions, governmental actions, supply shortages, transportation problems, labor disruptions, emergencies, or other unforeseen events.

Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.



Our Privacy Policy also provides information regarding telephone, email, and text-message communications, including SMS opt-out and support instructions.

Changes to These Terms

Electrical Services by CNC may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices, technology, or applicable legal requirements.

When changes are made, the revised Terms & Conditions will be posted on this page with an updated effective date. Your continued use of the website or services after changes are posted constitutes acknowledgment of the updated terms to the extent permitted by law.

Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Governing Law

These Terms & Conditions will be governed by applicable laws of the State of Illinois, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:

Electrical Services by CNC

Rockford, Illinois

779-717-3629

www.electricalservicesbycnc.com

By using our website, requesting an estimate, scheduling services, or otherwise engaging with Electrical Services by CNC, you acknowledge that you have read and understood these Terms & Conditions.