Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide through our website, by telephone, or during the course of providing services. This information may include:

• Your name
• Email address
• Telephone number
• Service address or general location
• Details about your electrical needs or project
• Messages, photographs, documents, or other files you submit
• Appointment, estimate, and service-related information
• Payment and transaction information when applicable

Please do not upload confidential, financial, medical, or other sensitive information through our contact form unless it is necessary for your service request.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, analytics technologies, server logs, or similar tools. This information may include:

• IP address
• Browser and device type
• Operating system
• Pages visited and time spent on the website
• Referring website
• General geographic location
• Website interactions and technical diagnostic information

We use this information to operate the website, understand how visitors use it, improve performance, and protect against fraudulent or malicious activity.

How We Use Your Information

Electrical Services by CNC may use the information we collect to:

• Respond to questions and estimate requests
• Schedule inspections, appointments, or electrical services
• Evaluate the details of a proposed project
• Prepare estimates, invoices, and service records
• Communicate about scheduled or completed work
• Provide residential, commercial, and industrial electrical services
• Improve our website, services, and customer experience
• Maintain business and accounting records
• Prevent fraud and protect our website and business
• Comply with legal, regulatory, insurance, and safety obligations
  

Calls, Emails, and Text Messages

When you provide your contact information, we may use it to respond to your inquiry and communicate with you about estimates, appointments, project updates, invoices, or services you requested.

If you consent to receive text messages, message and data rates may apply. Message frequency may vary. You may opt out of nonessential text communications by replying STOP. Reply HELP for assistance or contact us directly. Consent to receive marketing text messages is not a condition of purchasing services.



We do not sell, rent, or share mobile telephone information, SMS opt-in data, or consent with third parties for their marketing or promotional purposes.

Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, measure traffic, evaluate website performance, and support site functionality. Some cookies may be placed by website hosting, analytics, mapping, security, or other service providers.



You can usually restrict or disable cookies through your browser settings. Disabling cookies may affect how certain parts of the website function.

How We Share Information

We do not sell your personal information. We may disclose information when reasonably necessary to:

• Website hosting, analytics, communications, payment, or technology providers
• Employees, contractors, suppliers, or service professionals involved in fulfilling your request
• Insurance companies, professional advisers, or government authorities when appropriate
• Law enforcement or other parties when required by law
• A successor organization in connection with a merger, sale, restructuring, or transfer of business assets

Service providers are permitted to use information only as necessary to perform services for us or as otherwise allowed by law.

Third-Party Websites

Our website may contain links to third-party websites or services, including Google, Yelp, mapping services, review platforms, and social media pages. We do not control the privacy practices, content, or security of these third parties. You should review their privacy policies before submitting information to them.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain warranties and business records, resolve disputes, meet insurance requirements, and comply with legal obligations. Retention periods may vary according to the nature of the information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, alteration, or disclosure. However, no website, email system, electronic transmission, or storage method can be guaranteed to be completely secure.

Your Privacy Choices

Depending on applicable law, you may request that we:

• Confirm whether we hold personal information about you
• Provide access to certain personal information
• Correct inaccurate information
• Delete information that we are not legally required to retain
• Stop sending nonessential promotional communications

To submit a request, contact us using the information below. We may need to verify your identity before completing the request. Certain information may be retained when required for legal, accounting, warranty, fraud-prevention, or legitimate business purposes.

Children’s Privacy

Our website and electrical services are intended for adults and property representatives. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can review and, when appropriate, delete it.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business practices, technology, or legal requirements. The revised policy will be posted on this page with an updated effective date. Continued use of the website after an update constitutes acknowledgment of the revised policy.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:

Electrical Services by CNC

Rockford, Illinois

779-717-3629

www.electricalservicesbycnc.com